117ph Privacy Policy

— Introduction

This Privacy Policy explains how 117ph ("we," "us," "our," or "the Platform") collects, uses, stores, and protects personal information provided by users ("you" or "the Player") of the website at 117ph.vu. It applies to all registered players and visitors to the platform.

By registering an account or using any feature of 117ph, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here. This Policy should be read alongside our Terms and Conditions.

1 Information We Collect

We collect personal information from you in several ways during your use of the 117ph platform. The categories of data we may collect include:

• Registration data: Full name, date of birth, email address, mobile number, and residential address provided when you create an account.
• Identity verification (KYC) documents: Government-issued ID, proof of address, and selfie verification submitted to comply with identity verification requirements.
• Financial data: GCash or Maya account references, bank account details, and transaction history related to deposits and withdrawals. We do not store full payment credentials.
• Usage data: Pages visited, games played, betting history, session duration, device type, browser type, and IP address.
• Communications data: Messages sent to our support team via chat or email, including the content and timestamps of those conversations.
• Technical data: Cookies, session tokens, and similar tracking technologies used to maintain your login session and improve platform performance.

We do not knowingly collect personal data from anyone under 21 years of age. If we discover that a minor has submitted data through our platform, we will delete it promptly and close the associated account.

2 How We Use Your Information

The personal data we collect is used for the following purposes:

We do not use your personal data for automated decision-making that produces legal effects without human review. Fraud flags and account restrictions are reviewed by our compliance team before any action is taken.

3 Cookies and Tracking Technologies

117ph uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players use the platform. These are small data files stored on your browser or device when you visit the site.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These handle login sessions, security tokens, and basic navigation. You cannot opt out of these without affecting platform functionality.
• Analytics cookies: Used to understand how players interact with the site — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: Store your settings such as language and display preferences so you do not need to reconfigure them each visit.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the platform experience, including session persistence and feature availability.

4 How We Share Your Data

We do not sell your personal data. We may share it with carefully selected third parties only where necessary to operate the platform or meet legal obligations. These include:

• Payment processors: To facilitate deposits and withdrawals through supported channels such as GCash, Maya, and Philippine bank transfers. These providers process payment data under their own security standards.
• Identity verification partners: Third-party KYC providers used to verify government IDs and confirm player identity before withdrawals are approved.
• IT and infrastructure providers: Cloud hosting, database, and security service providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: Where we are required by law or a valid legal process to disclose information, we will comply. We will notify you where legally permitted to do so.

All third parties with whom we share data are required to handle it securely and only for the purpose for which it was shared. They are not permitted to use your data for their own marketing or commercial purposes.

5 Data Retention

We retain your personal data for as long as your account remains active or as long as is necessary to fulfil the purposes described in this Policy. Specific retention periods include:

• Account and registration data: Retained for the lifetime of your active account and for a defined period after account closure, as required for compliance and dispute resolution purposes.
• Transaction records: Financial transaction data is retained for a minimum period in line with standard financial record-keeping obligations.
• KYC documents: Stored securely for the duration required by applicable identity verification standards, after which they are securely deleted.
• Support communications: Retained for a reasonable period to allow for follow-up and quality assurance, after which they are archived or deleted.
• Usage and analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.

When data is no longer needed, we delete it securely using methods appropriate to the sensitivity of the data type. Physical documents, where held, are destroyed using secure disposal practices.

6 Your Data Rights

As a registered player on 117ph, you have the following rights regarding your personal data:

• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that we update it. Basic profile details can be updated directly in your account settings.
• Right to deletion: You may request that we delete your personal data. We will comply where there is no overriding legal obligation to retain it. Note that deletion of your account data will result in permanent account closure.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data while a concern is being investigated.
• Right to withdraw consent: Where processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing your request.

7 Security Measures

Protecting your personal data is something we take seriously at 117ph. We have put in place a range of technical and organisational measures to guard against unauthorised access, disclosure, alteration, or destruction of your data.

• All data transmitted between your browser and 117ph is encrypted using SSL/TLS protocols.
• Passwords are hashed using industry-standard algorithms and are never stored in plain text.
• Sensitive account actions such as password changes and withdrawal requests require OTP verification.
• Access to player data within our organisation is restricted on a need-to-know basis and subject to internal access controls.
• Our systems are monitored for unusual activity, and security reviews are conducted on a regular basis.

While we implement strong security practices, no platform can guarantee absolute security. In the event of a data breach that affects your rights, we will notify affected players and take immediate steps to contain and address the incident.

You also play an important role in keeping your account secure. Use a strong and unique password, never share your credentials, and contact us immediately at [email protected] if you suspect your account has been compromised.

8 Marketing Communications

With your consent, 117ph may send you promotional communications about new games, bonus offers, and platform updates via email or SMS. You can opt in to these communications during registration or through your account settings.

You can unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link in any email we send.
• Updating your communication preferences in your account settings.
• Contacting our support team and requesting removal from our marketing list.

Unsubscribing from marketing communications does not affect important transactional messages — we will still send you notifications related to your account, deposits, withdrawals, and security events.

9 Children's Privacy

117ph is strictly an adult platform intended for players aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21.

If you are a parent or guardian and believe that a person under 21 has submitted personal information to 117ph, please contact us immediately at [email protected]. We will investigate and delete the data promptly, and the associated account will be closed without delay.

10 Contact and Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please get in touch with our team:

• Email: [email protected]
• Support hours: Available 24/7 — we aim to respond to privacy-related enquiries within 3 business days.

We take all privacy concerns seriously and will work with you to resolve any issue fairly. If you are not satisfied with our response, you may have the right to raise your concern with a relevant data protection authority.