Help Center

117ph FAQ – Frequently Asked Questions

Got questions about your account, deposits, games, or withdrawals? You'll find straightforward answers here, written for players in the Philippines. Browse by category or scroll through the full list below.

24/7
Customer Support
PHP
Currency Supported
SSL
Encrypted Sessions
21+
Age Requirement
Account & Registration

Creating an account is straightforward. Head to the Register page, fill in your details — including your Philippine mobile number — and follow the verification steps. The whole process takes just a few minutes. Make sure you're 21 years old or above before signing up.

Yes. You must be at least 21 years old to register and play on 117ph. This is a firm requirement and applies to all players across the Philippines, regardless of location — whether you're in Manila, Cebu, Davao, or anywhere else in the country.

No. Each player is allowed only one account on 117ph. Creating duplicate accounts is a violation of our Terms & Conditions and may result in account suspension. If you're having trouble accessing your existing account, contact our support team and they'll help you sort it out.

You can recover access to your account using the registered mobile number linked to your profile. An OTP will be sent to verify your identity before you can reset your password. If you run into any issues during the process, reach out to the 117ph support team through the Login page or via our official email.

Identity verification may be required before processing withdrawal requests. This is standard practice for online gaming platforms and helps protect your account from unauthorized access. You may be asked to submit a valid government-issued ID. The process is handled securely and your information is kept private in line with our Privacy Policy.
Deposits & Withdrawals

117ph operates in Philippine Peso (PHP / ₱). All deposits, bets, winnings, and withdrawals are handled in PHP. There's no need to convert foreign currencies — the platform is built specifically for players in the Philippines.

117ph supports local Philippine payment channels including online and mobile banking, bank transfers, and e-wallets. GCash and Maya are among the e-wallet options available for eligible transactions. Visit the Deposit page for the current list of supported methods. Please note that credit cards and cryptocurrency are not accepted for gaming deposits.

Most deposits are processed quickly once your payment is confirmed. Processing times can vary depending on the payment channel used. If your deposit hasn't appeared after a reasonable amount of time, keep your transaction reference number handy and contact the support team so they can look into it for you.

Withdrawal requests can be submitted through your account dashboard. Make sure your account is verified before requesting a withdrawal to avoid delays. Funds are sent to the bank account or e-wallet linked to your 117ph profile. Processing times may vary depending on the method and any pending verification requirements.
Games & Betting

117ph offers a wide range of game categories that Filipino players enjoy:
  • Slot Games — hundreds of titles from popular providers
  • Live Casino — real-time tables with professional dealers
  • Casino — classic table games including baccarat and roulette
  • Fish Games — skill-based shooting games with prizes
  • Sports Betting — PBA, NBA, boxing, volleyball, football, and esports

Yes. The Betting section covers local Philippine sports including PBA alongside international leagues like the NBA. You'll also find options for volleyball, boxing, football, and esports — all in one place with live in-play odds where available.

No download is needed. 117ph is fully accessible through your mobile or desktop browser. The site is optimised for Android and iOS, so you get a smooth gaming experience whether you're at home or on the go. Just open the browser, go to 117ph.vu, and you're ready to play.

Yes. The Live Casino games on 117ph are streamed live with professional dealers. You can join baccarat, blackjack, roulette, and poker tables in real time. A stable internet connection is recommended for the best streaming quality.
Security & Account Safety

Yes. 117ph uses SSL encryption to protect all data transmitted between your browser and the platform. Your personal and financial information is handled according to our Privacy Policy. We do not sell or share your data with third parties for marketing purposes.

OTP (One-Time Password) is a security code sent to your registered Philippine mobile number. It's used during account registration, password resets, and when logging in from an unrecognised device or location. Never share your OTP with anyone — the 117ph team will never ask for it.

A few simple habits go a long way:
  • Use a strong, unique password — don't reuse passwords from other platforms.
  • Never share your login credentials or OTP with anyone.
  • Always log out after your session, especially on shared devices.
  • Access 117ph only through the official URL: 117ph.vu
  • If you notice any suspicious activity, contact support immediately.
Promotions & Bonuses

117ph runs various promotions for registered members, which may include welcome offers, reload bonuses, cashback deals, and seasonal campaigns. The specific terms, amounts, and availability of each promo are listed on the Promotions page. Check back regularly as new offers are added throughout the month.

Most bonuses on 117ph are subject to terms and conditions, which may include wagering or turnover requirements before winnings can be withdrawn. The specific requirements for each promotion are clearly stated on the Promotions page. Always read the terms of any offer before claiming it.

You need to be a registered and logged-in member to claim promotions. Visit the Promotions page while signed in, select the offer you want, and follow the instructions provided. Some promos are automatically credited while others may require manual opt-in or a minimum deposit.
Responsible Gaming

Yes. 117ph encourages all players to approach gaming as a form of entertainment, not a source of income. We recommend setting a personal budget, keeping track of the time you spend playing, and taking breaks when needed. More guidance is available on the Responsible Gaming page.

117ph supports self-management tools to help players stay in control of their gaming activity. If you'd like to set spending or time limits on your account, or if you need a break from playing, contact our support team and they will assist you. Taking control of your gaming is always the right move.

If you feel that your gaming is becoming difficult to control, please stop playing and seek help. You can reach out to our support team to discuss account restrictions or self-exclusion. Talking to a trusted person — a friend, family member, or professional counsellor — is also a good step. Our Responsible Gaming page has more resources and guidance.
Still have questions? Our support team is available around the clock. Send us an email at [email protected] and we'll get back to you as soon as possible.

Need More Help?

Our support team is available 24/7 to assist players from Manila, Cebu, Davao, and all across the Philippines.

Why Players Trust 117ph

Here's a quick look at what makes 117ph a solid choice for online gaming in the Philippines.

Secure & Encrypted

Every session on 117ph is protected with SSL encryption. Your login credentials and financial data are safe, and OTP verification adds a second layer of protection on new devices.

Mobile-Ready Platform

No app download required. 117ph works smoothly on any smartphone or tablet browser. Whether you're on Android or iOS, the experience is clean and responsive across all screen sizes.

PHP Transactions

Everything runs in Philippine Peso. Deposit and withdraw using local bank transfers and e-wallets like GCash and Maya. No currency conversion, no confusion — just straightforward transactions in PHP.

Wide Game Selection

From slots and fish games to live dealer tables and sports betting, 117ph covers all the categories Filipino players look for. New titles and updates are added regularly to keep things fresh.

24/7 Customer Support

Got an issue at 2am? The support team is available around the clock. Whether it's a deposit concern, a login problem, or a general query, help is always within reach.

Responsible Gaming Tools

117ph takes player wellbeing seriously. Self-management tools, spending awareness, and access to support are part of the platform experience. Gaming should always be fun and within your control.

Ready to Get Started with 117ph?

Create your free account today and explore slots, live casino, sports betting, and more — all built for players in the Philippines.